Wednesday, January 30, 2008

Selling Out

I was approached the other day to see if I'd be willing to add a paragraph to several old posts within this blog in return for a small amount of compensation for each post. I decided to say yes, because truly - the blog has a very small following at this point and I wanted to see what sort of links would be provided. Not to mention that the money is really a blessing to our family at this time.

So far they seem to be okay...links to definitions and web services for the most part. Just in case though, I have set them apart in the older posts with a double dashed lines.

So, if you're flipping through the archives and discover an old post that has a paragraph that doesn't quite seem like I wrote it underneath a separation like this =================
chances are I didn't write it and it's links are ones that I may not have personally vetted.

Tuesday, January 29, 2008

When Radio Advertising Works...

When radio advertising works, it's a win for everyone involved.

I came across a post from Karen at Big Pond that gave a brief glimpse of her experiences with a dedicated radio advertising professional that met her needs and expectations. I don't know what radio station he works for, but he exemplified what radio sales is supposed to be about.

It's what I strive for whether I'm selling radio locally at XM105 or online with Moms Talk Radio - finding the right niche for my clients, putting together the right message and producing results.

I keep saying that it's not rocket science -and it's not.

Karen's post shows that putting together a radio campaign is largely something you can put on auto-pilot. You can put the writing, production and delivery in the hands of a professional and come out with a campaign that works for you. All it takes is stepping out of your comfort zone enough to communicate your needs and goals so that the radio advertising representative can put it all together for you.

I just wish it wasn't so hard to convince people that we (radio professionals) are not just after the sale, that we really want to help your business grow. That is my biggest challenge. So often I find small business owners who have absolutely no interest in talking to me. Some do so only to be polite, but I can tell they would rather be almost anywhere else in the world rather than talking with me. It's obvious that they don't want what I'm selling and I'm working hard to understand why.

Who doesn't want more leads, more traffic, more sales?

Why does radio advertising seem so scary to small business owners?

I'd really like to know.

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Wednesday, January 23, 2008

A Day at Home - Or No Rest for the Wicked...

I've been home today with all three of my boys. Technically, only the two eldest should have been at home, but I was too lazy to fight the youngest and take him to the sitter's and then to kindergarten - especially if it was just so that I could return home to be here for his big brothers. So we all stayed home.

I started the day over at Moms Morning Show. I'd never been to Blog Talk Radio before, but it took me all of two minutes to decide I was going to call in and join in the fun. The talk was all about Social Network Sites and how they work (or don't work) for small business.

I managed to catch up and upload three of the four interviews that were due for Internet Based Moms. That's where I host an online interview show on the side. If you subscribe to the newsletter you can access some great interviews (if I do say so myself). I worked on booking another 3 interviews for the coming days. I'm finding it hard to believe that January is almost over and it's time to get to work on February.

I decided to start going through my Google Alerts to see what news was out there and I came across a post over at Jacob's Media about the needed changes in radio. Because I'm interested in all things radio I suffered through the tiny type to see what he was trying to say. I was with him until he said "how much longer is radio going to put up with account reps who don't get it and never will?"

Account Reps can't do it all on our own! In order to sell integrated media campaigns, we need to have marketing materials and methods that help us to effectively communicate the changing face of media to advertisers. It's hard sloggin' day after day in a world where many local clients still think newspapers are the cat's pajama's .

Monday, January 21, 2008

Check Before You Send

Sending out mass emails without using the BCC feature is a quick way to lose friends online. I learned the hard way myself when a friend emailed me something that I replied to and everyone she had sent the email to received my reply. Or something like that, it was a few years ago and I don't quite remember the details, except that I had two people I know fighting with each other via email. It was an ugly situation. I was relatively new online and really had no clue.

That situation taught me to always use BCC when I was sending out the same email to more than one person. Or to use a list service. Or anything but sending an email straight out by only using the to line or plain CC.

Susan Estrich never learned that lesson, and I bet a lot of people are ticked off about now.

Seriously, you'd think a lawyer would know better.

I discovered the faux pas through an email list that I'm on linking to the Gawker post that exposes all the addresses that Estrich sent her job news to.

In the digital world, news travels fast - especially if that news contains the addresses of several prominent people. The original email was sent Wednesday afternoon and by Thursday the addresses were public knowledge, not only to the people who were recipients of the original email, but now to thousands of people through the blog and the thousands more who are sharing the story through email lists and forums.

Can you imagine how many of these people are going to be ticked off?

Remember to double check your To line when you send out your next mass email.

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Sunday, January 06, 2008

A fitting Sunday...

This has been an extraordinary kind of day. I just arranged a kick-butt bartering deal with one of my dearest online friends, Alyssa Avant of Beauty by Design Ministries. Essentially it boils down to her awesome podcast dedicated to helping moms and daughters communicate with each other, was in danger of having to go on hiatus. Unless a sponsor was found quick!

As fate (if you believe in such things, I prefer to think of it as God's providence) would have it, I have a show launching soon about relationships myself. I'll be making an official announcement on Relationship Talk Radio's Launch very shortly - meanwhile I've stepped up to sponsor The Mom Daughter Connection Radio Show and the show will go on!

It's an awesome situation because now I can keep her on the roster in my role as Advertising Manager for Moms Talk Radio. I just love it when a plan comes together so smoothly.

See isn't that nice? I followed up the monster post with one that is short and sweet.

Okay, that is enough excitement for me for one day! Off to find a good book and a hot bath.

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Saturday, January 05, 2008

The neverending saga

I was reading over at MomMasterminds about the significant goals that some women on the board have met. One is celebrating 10 years of working at home, and another is celebrating five years of it. And I thought, I could've almost been celebrating 11 years of mostly working at home in this coming July.

That was the inspiration for this blog post. It's quite long as it chronicles my journey from the time I started my first home business to my position and vision today. It's quite the twisting tale, beginning when I was a young city mama with my first baby to now when my third baby is halfway through kindergarten. I'm sticking to the business side of the story as much as possible to aid in brevity, but it doesn't help much. It's a long one!

On July 2nd, 1997, I opened my first home childcare. I had everything arranged before my EI ran out, and opened my doors when it did. I had studied up on it and read everything I could get my hands on in the six months between my eldest son's birth and opening day...and I kept reading and researching and studying after the doors opened. I a very tentative first step in public relations during that time when I had an editor the letter published that featured my childcare name.

It was also at that point int time that I tried to add a direct sales business. I failed at it. Good company. Great products. It was just the first clue that direct sales was not my forte. At least not that kind of direct sales. That's why I always advise my direct sales clients to check with Sarah Robinson of Profit, Purpose and Beyond. I interviewed her recently for a project I'll soon be able to talk about publicly and was impressed by her straight-forward approach and commitment to excellence.

But back to the story from long ago, the home childcare closed down the day after my second son was born (Yes, the day after -great story for another time!) My husband had gotten a job up North, so we were moving on. I didn't do much in the first 6 months in the Northwest Territories, but once we moved on to Tuktoyaktuk I was ready to be more active.

I tried to open a dayhome, but the competition was family members and a preschool that had full day care available for all three and four year old's for a $25 a month snack fee. So I tried the direct sales thing again and, once again, flopped. I got on the sub list at the preschool as well as the regular school and did pull in a few days of work while I was there. I didn't think of doing anything online because it cost ten cents a minute to be online up there!

Our next stop was a reserve in Northern Alberta. I got a job there by the Wednesday after we arrived. We got there Sunday night and I was at work on Thursday morning. It was a daycare position, right next door to the apartment we lived in. It was during that six months that I started dabbling with the idea of freelance writing.

The idea became reality at our next stop, another reserve in Northern Alberta. Only at this one, there were no jobs for me. At least not initially, eventually I did sub and take on a bookkeeping position for an oil hauling company owned by the wife of one of the teachers on staff at the school.

That's where we lived when I had my first article in a major magazine published. Actually, it was a sister publication of a major magazine. Today's Parent Pregnancy and Birth published my birth story about my second son. It was a piece called Laughing Through Labor.

From there I launched The Childcare Sentinal with a partner. Yes, I know it's spelled wrong and there is a story in that too.) It was a website and newsletter for childcare providers. We eventually added a downloadable lesson and menu plan each month. It was always fresh content and we worked hard to put out something that was easily adaptable for a variety of age groups. I'm afraid I blew that opportunity. It would have paid off eventually, I know - but by the time my third son was a month old, I'd had enough.

You see by then we'd moved twice since I'd first been published. I'd given up on the freelance world when I realized that the career demanded patience. Publishing is interminably slow in the big leagues. It was that first national piece that taught me that lesson when it took 18 months from acceptance to publication. The only upside was that payment was on acceptance, but not all magazines are that way. Some don't pay writers until publication.

For a while, all I had was The Sentinal, but I think that lasted all of a week. I contemplated going into direct sales for a while, but instead I began to work at the grocery store. It wasn't much, but our eldest was in Kindergarten and so we only had to worry about childcare for 1 1/2 - instead of 2 - which makes a big difference on a tight budget. It was around that time that I began helping my husband with the school newsletter which took a huge weight off his shoulders

I worked at the grocery store until I took a position at the school as teacher's aide. It was then that I began to coach cheerleading. Not that I'd ever been a cheerleader, but I figured that a few books and a couple of videos would give me enough to teach other complete novices. I quit being a teacher's aide at Christmas break. Our childcare solution wasn't working out and I was not making as much after taxes and childcare as I thought.

The following fall we moved again, just to the next town over - my husband continued with the same school, but began commuting back and forth. That was the beginning of a new era. I still didn't have my driver's license, so even though we had two vehicles I was stuck in town. Before our youngest was born I started to read up on marketing and web design and on press releases. I wasn't quite ready to do anything with the research though.

One day, shortly after the youngest was born, I simply burned out on the Sentinal project. There were too many long hours for very little return. I wasn't losing money - but I wasn't making any either. Between caring for a newborn, not to mention the two others and the fact I couldn't keep up with the housework and I'd had to start taking in children again because the newsletter and website was not meeting my expectations. I had taken on too much and something had to give.

I continued providing childcare though I never reached capacity. The town was a small one and not many mothers worked who couldn't find a relative to care for their children. I continued to research in my pet areas of marketing and promotions. When my one long-time customer gave notice. I looked for other options and found that the school wanted to re-start the preschool program. I took up the challenge and got it going.

Meanwhile, my mind had wandered to taking University classes. I'd never been and it was becoming obvious to me that I wasn't going to find a decent job without going. I thought I'd like to be a teacher like my husband. I was in the school often enough at this point! It was around this time I started messing around with marketing a little more seriously. On a local level I started marketing services like brochure design and writing and websites.

I'm a bit embarrassed now because the websites were not professional quality. At least not up to a standard I would accept today. Still I applied what I knew at the time and what was acceptable at the time. It was at around then that I started Incredible Impressions. After all, if I was going to sell the website concept locally, I had better have one.

In November, I simultaneously launched my university semester and Incredible Impressions. I figured on working the business on the side to replace the income I lost by quitting the preschool job. I was being paid for 8-10 hours a week (I forget exactly), but I was putting in close to 40 when counting prep work and cleaning. Though I knew I couldn't put in that sort of time while taking a full course load of five courses. I thought I could handle five courses with a side business. Go figure!

I did well enough in Psychology and English, and would ha ve passed in Math had I gotten the assignment book in...but I completely bombed in Environmental Studies. I'd feel bad about it, if not for the fact that Incredible Impressions was taking off. And I'd continued with volunteer work at the school and managed to help the grade 9's win top prize in a media contest with a video that they co-wrote, co-filmed and co-edited.

It was shortly after that win that things sort of got murky. We had decided that we wanted out of the town we were in, which meant looking for a new teaching position for my husband. We thought it would be a simple transfer within the school division, but it turned into a nightmare of a job search that ended two days before the start of the next school year.

We ended up in another small town. This one was a bit closer to the city, but it wasn't much bigger than a Hamlet. Our experience there is a dark one in our married and professional lives and it was a breath of fresh air to leave it and the bad memories behind us. The one bright point of living there was that I finally got my driver's license.

And with it came the opportunity that changed everything --my job with XM105. We'd already decided to leave town at the end of the school year and we carefully deliberated what our next move would be. We decided to look at what we could do in Whitecourt.

Prospects looked very good, so we made the commitment to move and I started looking for a job. Well, not just any job. I had heard an ad on the radio for a sales rep and it sounded right up my alley. The commercial described me to a T. So I applied. I got the run around because while I wanted to give up marketing Incredible Impressions, I wanted to stay open for the clients I had already signed.

While they were deliberating over whether to hire me or not, our real estate agent called to let me know that another radio station was opening up in town and they were interviewing people for positions. The upshot of the long story I could tell is that I was hired and I began preparations to close down Incredible Impressions.

And thus ended my story online, or so I thought!

I started to venture back online once I felt solid ground beneath me on the radio sales side of things. I couldn't resist. I was finding out so many fascinating things about radio advertising and about different marketing techniques and copywriting, I couldn't wait to share them with the world. At first I searched for already existing sites, and when I found one started building my own.

As I began the building process, I reconnected with Kelly McCausey of Moms Talk Radio and ventured into poddcast advertising sales. I connected with another great person around this time and developed a working relationship on another project that will be revealed to the public soon. Things were starting to percolate and the Easy Results with Radio began to emerge with a much wider platform than I had originally anticipated.

When I found the internet landscape virtually barren of radio advice for small and home based business, I alternated between figuring it meant that nobody was interested and it's a dead market - or that I'd finally found a need I could uniquely fill.

The more I develop Easy Results with Radio, the more I believe it really has the potential to fill a growing need. The explosion of podcast (internet audio and video) opportunities is only one factor. A considerable one, as I've learned through my association with Moms Talk Radio and other podcasters online. The radio industry's move to online media is also a factor. By providing survey and list-building services and adding trackability to the proven effectiveness and high return on investment inherent to radio advertising, radio can find a place in the new media culture.

If nothing else it is going to prove to be an interesting experience to follow the transition.

If you've made it this far - bless you! I'm not sure I would've if it wasn't my own story! I'd hazard to guess that there aren't many radio account executives who can say they've been to broadcast school (that was before this particular segment of the never ending saga began) run their own home business, written for a national publication, run an online business, helped clients get into the paper and on television and marketed online. But that is how I got here from there...


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Relationship talk radio

A new year is bringing new opportunities, and I'm jumping on for the ride!

A site will be launching soon at RelationshipTalkRadio.com, and Valentine's Week a brand new show will launch talking about, what else?, relationships!

If you could take five minutes to help out with a very short survey - it will help guide the first few episodes as we get underway.

It's nice and quick and it's free


Friday, January 04, 2008

In the Majesty of Weirdness

Oh my goodness! I can't tell you how excited I am to be tagged in this weird thing that is going around. Now I wonder who I can tag? Oh well, I will worry about it later!

What's this all about?

Well, all morning long on twitter people have been passing along this blog tagging game. Christina of Surviving at Home passed it along to me...

First, I have to share the rules of the game:

1. Link to the person’s blog who tagged you.
2. Post these rules on your blog.
3. List seven random and/or weird facts about yourself
4. Tag seven random people at the end of your post and include links to their blogs.
5. Let each person know that they have been tagged by posting a comment on their blog

Okay, so first point checked because I put the link up for Christina (that's twice now just to be sure). It's gotta be totally obvious that I just don't get asked to play very often and this is most likely why. I talk too much (err...or is that type too much?)

Posted the rules to the blog - Done

Okay, now the hard part (or is it the easy part?)

1. I've lived in Tuktoyaktuk. That's got to be weird. It's a 500 (or so) person hamlet on the edge of the Beaufort Delta Sea on the edge of the McEnzie River. Take a map and look up, wa--ay up!
My favorite family line that was coined there is "It's not the end of the world, but you can see it from there.

2. I've eaten bear. I think that's pretty weird. You hear about people eating deer or elk or moose quite often these days now that they've started farming them. I've had all those and seal too. Oh and whale blubber. The latter two, let's just say, not worth the trip to Tuk!

3. I've been with my husband since high school. Okay, maybe that doesn't fit your version of weird, but if you had told me at 16 that I'd meet my husband before graduation and would have three beautiful boys and live in Tuk instead of Toronto - I would've thought you were very weird. Are you kidding me? I was going to a news anchorwoman on the national news. I wasn't picky - I would've taken CBC or CTV.

4. I can speak Hindi. Not very well, mind you. I haven't practiced in years and I wasn't very good to begin with. Not weird if you live in India, but a little off centre when living in a small town in Northern Canada.

5. I love hockey. Again, maybe not the weirdest thing in the world, but most of the girls I knew used to just pretend to understand hockey so boys would like them. I on the other hand actually cared about what was going on out on the ice and could care less what was going on in the stands. When I was 8 I wanted to be the first female play by play announcer. I don't think anyone else has cracked that one yet!

6. I read an average of 10 books a week. That is if I'm reading for fun and not taking notes. I can only do four or five a week if I want to take notes. Weird? My friends tell me this is very odd as most can't remember the last time they picked up a book (well other than my writer friends...they all read tons too)

7. I've moved 29 times in the past 18 years. Weird? I don't care, it was exhausting! That's why it made the list for me. That and I can't figure out much else weird about me that I can actually share in public. I do use this blog for professional purposes, ya know?

Okay, so seven people I am going to tag her. This is part four...I'll do number five after I post.

So, where is my reader anyway?
MommyMusings
Angela Giles Klocke
Pamela Kock
Abby F.
Shirley Jump
Shannon

I give up at 6...just can't think of a 7th...and I'm bored now...

Thursday, January 03, 2008

Pay Per Play Audio Advertising

Apparently, the latest buzz out there in audio is pay per play audio commercials. The gist of what I've read so far is that a small piece of code is put onto a blog or website and once the program is up and running (bidding is due to start next month in Feb '08) short audio ads will play automatically when a visitor comes to the page. Website owners will be paid every time the audio ad plays for one of their visitors.

Now being that I am all over audio as a great advertising medium, the idea intrigues me.

The problem is I really can't wrap my mind around how it will work.

Oh, I get the technical side to a certain extent. It's Java Code and it does it's thing when a visitor comes to the page and a script plays. I get that.

But the thing is I don't see how five second ads are going to work to move the listeners through the buying process - and if it doesn't motivate buyers, what exactly are potential advertisers paying for and hoping to achieve with this type of campaign?

People speak at a rate of about 3 words per second. That means the ads will be about 15 words on average. That is one colossal challenge! To create a complete compelling audio message that encourages action within 15 words?

It would take an amazing talent to be able to craft messages that short with any degree of effectiveness. There are few enough writers who learn the craft of creating a compelling thirty second commercial which is why listeners suffer through hackneyed, inefficient commercials! But at least with 30 seconds, brilliance and clarity are achievable. I don't know that we can really say that about 5 seconds.

Every writer I know will acknowledge that writing short is hard! Personally, I find it downright excruciating to write with a tight word count. I've done as few as 30 words professionally for a results driven piece. I don't know that I could do 15 with my sanity intact. (Not to say my sanity is exactly intact as it is, some days)

Maybe the ads have another purpose - some branding through repetition scheme? Which would have to make that a pretty complicated little code in order to ensure a listener heard the same ad enough times for it to even have a statistical chance of effectiveness.

The other thing that bothers me is the automatic nature of these ads. I don't know about you, but I hate audio that I'm not expecting on any website. Give me a play button and I'll listen if I'm interested. That is the essence of permission based advertising. I mean, even with the radio, I know if I'm going to listen I'm either going to pay a subscription fee (satellite radio) or I'm going to be hearing commercials. I know and accept that trade as part of the commerce of content. But to be subjected to an ad when I don't even know it's coming, that would irk me. Even if it is only five seconds. It wouldn't put me in a good disposition towards the site or the advertiser.

Anyway, those were my first thoughts when it came to pay per play.

Evidently there are also issues with the company (NetAudioAds) that is launching this platform. There are concerns that the advertisers they say they have lined up have denied being involved. There are concerns that many social media users have Java blockers up when they surf, so the ads won't even reach them, which puts the 100% conversion figure into immediate question.

Bah! While initially intrigued, I'm now thinking this whole thing will not be good for audio advertising at all.

The good thing is, that with all it's inherent flaws - it's not likely to be an issue for long.

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